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ALBANY, GA 31701

Posted: 09/25/2023 Industry: CLERICAL Job Number: 774 Pay Rate: $10.00

Job Description

The Administrative Assistant/Team Sales employee will act as a liaison, provide product/services information, answer questions, and resolve and problems that customers might face with accuracy and efficiency.

Job Responsibilities:
Answer incoming phone calls with proper phone etiquette. Communicate effectively with other staff and members of the sales team. Identify customer s needs. Input data into a computer system to include customer orders. Ensure order accuracy and verify the needs of the customer with the customer. Build sustainable relationships and trust with customers. Maintain an orderly work area. Complete spreadsheets with information. Provide accurate, valid and complete information. Handle customer complaints. Keep records up to date and accurate. Follow communication procedures, guidelines and policies. Follow safety policies and procedures. Maintain professionalism at all times and provide a positive interaction with the sales team and customers. Complete work accurately and efficeintly. All other duties as required.

Job Requirements

Customer service experience is required. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Ability to stay organized. Familiarity with data entry and Microsoft programs. Familiarity with computers and spreadsheets is required. Knowledge of sports and/or sporting goods is preferred.

A resume is required for this position. If you do not have one on file with us, feel free to send one to us.

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