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The Staffing People
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https://thestaffingpeople.net
https://thestaffingpeople.net
USD
14.00
HOUR
true
ADMINISTRATIVE SUPPORT ASSISTANT
Job Description
We are seeking a detail-oriented and customer-focused Administrative Support Assistant. This role plays a key part in patient intake, appointment scheduling, and revenue cycle operations while ensuring high-quality client service in a fast-paced healthcare environment.
________________________________________
Key Responsibilities:
Accurately enter and manage client data in the Electronic Health Record (EHR) system.
Perform daily check-in/check-out, appointment scheduling, and staff calendar coordination.
Verify Medicaid eligibility, insurance coverage, and prior authorizations.
Manage patient consents, financial documents, and behavioral health assessments.
Collect and process client payments (credit/debit/check) and generate monthly billing statements.
Handle incoming calls, messages, emails, faxes, and general office correspondence.
Conduct appointment reminders and follow-up calls.
Support report generation for clinical and administrative performance tracking.
Maintain organized records, scan/upload documentation, and ensure HIPAA compliance.
Provide coverage to other outpatient sites as needed; local travel may be required.
________________________________________
Key Responsibilities:
Accurately enter and manage client data in the Electronic Health Record (EHR) system.
Perform daily check-in/check-out, appointment scheduling, and staff calendar coordination.
Verify Medicaid eligibility, insurance coverage, and prior authorizations.
Manage patient consents, financial documents, and behavioral health assessments.
Collect and process client payments (credit/debit/check) and generate monthly billing statements.
Handle incoming calls, messages, emails, faxes, and general office correspondence.
Conduct appointment reminders and follow-up calls.
Support report generation for clinical and administrative performance tracking.
Maintain organized records, scan/upload documentation, and ensure HIPAA compliance.
Provide coverage to other outpatient sites as needed; local travel may be required.
Job Requirements
Preferred Qualifications:
1+ year of clerical or administrative experience in a healthcare setting.
Working knowledge of the medical revenue cycle and prior authorization process.
Proficient with Microsoft Office (Word, Excel) and general office equipment.
Experience with EHR systems, payment processing, and insurance verification.
Strong customer service, time management, and communication skills.
________________________________________
Skills & Competencies:
Knowledge of confidentiality protocols, ethical practices, and healthcare regulations (e.G., CARF, DBHDD).
Ability to multitask, prioritize duties, and take initiative in a team-oriented environment.
High attention to detail, strong organizational skills, and professional telephone etiquette.
________________________________________
This is a dynamic front office role ideal for someone passionate about healthcare operations and making a difference in the lives of clients through excellent administrative support.
A resume is required for this position.
1+ year of clerical or administrative experience in a healthcare setting.
Working knowledge of the medical revenue cycle and prior authorization process.
Proficient with Microsoft Office (Word, Excel) and general office equipment.
Experience with EHR systems, payment processing, and insurance verification.
Strong customer service, time management, and communication skills.
________________________________________
Skills & Competencies:
Knowledge of confidentiality protocols, ethical practices, and healthcare regulations (e.G., CARF, DBHDD).
Ability to multitask, prioritize duties, and take initiative in a team-oriented environment.
High attention to detail, strong organizational skills, and professional telephone etiquette.
________________________________________
This is a dynamic front office role ideal for someone passionate about healthcare operations and making a difference in the lives of clients through excellent administrative support.
A resume is required for this position.
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