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The Staffing People
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USD
15.00
HOUR
true
CUSTOMER SERVICE REPRESENTATIVE
LEESBURG, GA 31763 US
Posted: 06/06/2023
2023-06-06
2023-07-07
Industry: CLERICAL
Job Number: 790
Pay Rate: $15.00
Job Description
THE CUSTOMER SERVICE REPRESENTATIVE WILL BE WORKING IN AN OFFICE. THIS PERSON WILL BE COMPLETING PAPERWORK, DATA ENTRY, AND PROVIDING EXCEPTIONAL CUSTOMER SERVICE.
*This is not a work from home position.
Job Responsibilities:
Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.
*This is not a work from home position.
Job Responsibilities:
Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.
Job Requirements
Ability to pay attention to detail. Excellent time managements skills multi-tasking and organizational skills. Ability to professionally answer a high volume of calls/emails daily. Ability to remain professional in all situations. Excellent communication skills. Proven ability to type 40+wpm and utilize 10 keys. Knowledgeable about Microsoft Office programs: especially Word and Excel.
Must have provable experience in Customer Service/Office and/or sales, at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.
Must have provable experience in Customer Service/Office and/or sales, at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.