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ALBANY, GA 31701

Posted: 03/27/2023 Industry: CLERICAL Job Number: 1034 Pay Rate: $13.00

Job Description

Responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Optimize collections on accounts while balancing the goodwill of members with the overall business interest of the company.

Job Duties:
Make follow up phone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts. Monitor payments for late and/or delinquent status. Follow up on accounts by phone and/or letter. Ensure professionalism is maintained at all times and in all situations. Contact members to determine the reasons for balance or delinquency and assist them in developing plans to bring the account to a current status. Notify co-signers regarding the status of loans. Update data and input data into computer software. Secure credit reports. Skip trace on loan accounts. Research payroll deductions. Investigate and resolve discrepancies. All other duties as assigned.

Job Requirements

Understanding of legislative and regulatory processes. Excellent written and oral skills. Ability to remain professional in all situations both in person and on the phone. Comprehensive understanding of the laws and regulations. Ability to resolve issues, work independently and meet deadlines. Excellent communication skills. Great organizational and time management skills. Knowledge of Microsoft Office. Two years of experience is required.

This employee will work between 25-32 hours a week.
A resume is required for this position. If you do not have one on file with us, feel free to send one to us.

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